How are Universities using Twitter?

We’re at Educause (#educause09) this week – Social computing is a key topic.  There is a plethora of information regarding how to use Twitter/and other tools.  A recurring theme, though, is using these tools as part of an overall strategy – not to start using it because everyone else is.

Sounds simple, but sometimes – if one is unfamiliar with specific best practices and successful techniques, one may not understand how it would integrate into an overall strategy.

One article I read recently identifies statistics of the top 100 universities using twitter.  This article highlights usage pattern, followers and frequency of communication – but “What” is communicated?

HigherEd Morning provides the following detail

If you’re wondering what schools are tweeting about, the study determined usage falls into six basic categories:

  • Delivering news updates
  • News updates within the universities’ schools and departments
  • News about student services
  • Staying in touch with people outside the university community, such as alumni associations
  • Updates on research and campus extensions
  • News from university media

Basically, the content is “broadcasted”.  Other ways twitter can be used – interactive conversations, tracking re-tweets to demonstrate influence were not identified. 

Broadcast is great if you have to broadcast the content once – sending a message to a service either developed internally or using something like ping.fm that is integrated with facebook, twitter, linkedin, et al provides greater reach for content.

There are a melange of tools one can use to track content. 

I’ve read several examples of using twitter as part of the learning environment. For example:

A professor at the University of Minnesota makes Twittering  a must for students in her public relations class. It’s a tool they’ll need in the professional world, she says.

At the University of Wisconsin-Stout, another professor requires students in her English composition classes to post 200 tweets for the semester. She touts it as a way for them to talk about class materials and share information about assignments.

Another:

Kesmit-ing: The Twitter Experiment – Bringing Twitter to the Classroom at UT Dallas- Watch more Videos at Vodpod.
 
 

If you have a good example within the learning environment, i’d like to know.

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